Frequently Asked Questions
If you need more support email us at [email protected].
General
Open Monday-Sunday to serve you better! We close every Christmas and New Years Day. Other than that, we are open 363 days a year.
Prince Albert
Sunday and Monday: 11am-9pm
Tuesday-Saturday: 11am-11pm
Saskatoon
Sunday and Monday: 10am-9pm
Tuesday-Saturday: 10am-11pm
Elbow
2024/2025 Winter Hours
Sunday and Monday: Closed
Tuesday-Friday: 12pm-6pm
SLGA considers the following to be acceptable forms of government-issued identification:
- Photo Driver’s Licence
- Passport
- Firearms Registration Card
- Permanent Resident Card
- Armed Forces I.D. Card
- Government Photo I.D.
The identification produced by a person should be carefully examined to ensure that: i. the photograph is authentic and has not been substituted; ii. any plastic laminate has not been tampered with; iii. the name and date of birth has not been altered; iv. the signature is verified on photo identification to other forms of identification; and v. the authenticity of the identification is verified by comparing it to a known legitimate piece of identification.
You can view SLGA’s Factsheet on their website here.
Ordering and Shipping
Yes, we offer sale of recreational legal cannabis online. All cannabis products and a selection of our accessories are available on the website. Visit us in-store for a full selection of what we have to offer.
We are locally owned and operated. We hand selected top-shelf cannabis products and suppliers, allowing our customers the best options. Each product on our shelf is of the highest quality.
Follow our simple registration process through the link on our menu. During account creation you will be required to submit a valid, non-expired government ID that shows birth date, photo and expiry. Please make sure to show your full ID or both sides. Acceptable forms of ID are listed below. Once you send off your registration, we will approve your account the same day. You will then receive an email with your account information, and you’re ready to order! You can now add products to your cart.
Use Curbside Pickup as your method of shipment. You will receive an email that your order is ready for pickup. When you are outside in the back parking lot please call the store number and we will bring it out to you.
Prince Albert
306-970-1199
22nd Street – Saskatoon
306-954-7784
8th Street – Saskatoon
306-954-0315
Please note: Curbside Pickup is only available from 11am-8:45pm in Prince Albert.
If your order is placed before 7pm, your order will be out for delivery within the hour and a half of the time your order is placed (please allow two hours for winter conditions).
Monday – Sunday: 7pm
If your order is placed after cut-off time, it will be delivered the following day.
You will need to be registered on our site with acceptable ID, and the registered buyer must be present to accept delivery with the ID they ordered with. If you would like someone else that is 19+ to receive your order, please put it in the notes of your order and make sure they have non-expired ID. We have the right to cancel your order if you, the account holder, or the person receiving for you, is not present with correct ID.
The cost is $5 for home delivery. It is included in your order if you spend over $75. Please note, this fee is not refundable. We will only attempt delivery once, if you are not home you will be responsible for picking up your order at the store.
We offer same-day delivery within Prince Albert and Saskatoon city limits and we ship within Saskatchewan with Canada Post. We can now ship to all Saskatchewan addresses, even PO Boxes!
No, unfortunately, our licence is only for sales within Saskatchewan.
The cost of shipping is a flat rate fee of $20. Shipping is free over $200.
We use Canada Post Xpresspost. As long as your order was made within the 3:30pm cutoff, it will be picked up by Canada Post that same day and you will receive your package within 7 business days. You will be provided a tracking number the day of shipment, and will update with 24 hours. If your order is placed after the cutoff, or on a weekend, it will be shipped the next business day.
Currently, we are only able to accept Credit Card/Visa Debit payments and E-transfer.
You have 24 hours to send your E-Transfer before your order is cancelled.
The number one reason why credit or debit transactions get declined is because of the Billing Address not matching what is on file.
We understand that sometimes your billing address might not be the same as your shipping address. To ensure a smooth transaction, it is important that your billing address matches the information on file for your card. Please keep in mind that if there are any issues with your payment and it gets declined, it might take up to 10 business days for the hold to be released.
Prices may vary between in-store and the online store as we may be running separate promotions.
We make every effort to ensure the numbers are correctly reported but all percentages but should be taken as an approximation. Cannabis is a plant and the THC/CBD levels may vary from crop to crop.
Need more answers?
Contact us directly!